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Downstream Benefits of Streamlined Workflow

Tuesday, November 12, 2013 12:00pm - 1:00pm EST  
Host: SCRS Sites Directory
By: Beth Harper, President, Clinical Performance Partners, Inc.

Course Description

Protocols are becoming increasingly more complex which necessitates different and improved processes for translating these protocols into practice. Workflow process mapping and other techniques can be extremely beneficial for “operationalizing” the trial and have a multitude of benefits. This session will discuss techniques for creating tools to enhance workflow as well as highlight financial, resource, productivity, compliance and patient recruitment and retention benefits.

Learning Objectives

  1. List the elements of a workflow process map.
  2. Describe several techniques, tools and software programs for developing workflow process maps.
  3. Explain the benefits of more formally documenting workflow.


Beth Harper
Beth Harper

President, Clinical Performance Partners, Inc.

Beth Harper is the President of Clinical Performance Partners, Inc. a clinical research consulting firm specializing in enrollment and site performance management. Previously she was the Chief Clinical Officer of Centerphase Solutions, Inc., a technology-enabled consultancy specializing in protocol optimization services as well as Sr. Vice President at D. Anderson and Company a firm specializing in patient recruitment and retention. Beth’s career started as a clinician (Occupational Therapist / Certified Hand Therapist) where she practiced and served as a clinical research coordinator for some 10 years. This was followed by a transition to work as a Clinical Research Associate (CRA / Monitor) for a Contract Research Organization. Beth had the opportunity to expand her research experience serving as an Associate Director for Merck Research Laboratories in their Clinical Research Operations group and as such has a “360-degree” view of clinical research operations from the site, CRO, sponsor and service provider perspectives.

In addition to her 28 years of clinical research experience, she is an Adjunct Assistant Professor at the George Washington University who has published and presented extensively in the areas of study feasibility, site selection, patient recruitment and protocol optimization. Further, Beth has served as a curriculum designer and trainer for Barnett International for nearly 20 years. As such, she is well versed in adult learning principles and effective training techniques for the adult learner. Beth is currently also a member of ACRP’s Editorial Advisory Board. Beth received her B. S. in Occupational Therapy from the University of Wisconsin and an M.B.A. from the University of Texas.

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